5% Off + Free Shipping + onX subscription
Cart

Frequently Asked Questions

Help Center
FAQ Menu
Usage

What do I do if the tank develops a leak or other issues?

If the tank is ever punctured, you can plastic weld it. There are videos on YouTube, it is a simple and effective technique. If there is a leak from the cap, double check the gasket is situated correctly, and the cap is not cross threaded. If that does not work, check to see if the gasket needs to be replaced.

What is the best way to clean and maintain the tank?

To keep your Trail’d ‘Spare’ Water Tank functioning at its best, be sure to follow these safety and maintenance guidelines: Vent the tank at least once a day if there are significant temperature or elevation changes. Rinse the tank thoroughly before use and allow it to dry completely to remove any debris. Check the seal and gasket regularly to ensure that your tank does not leak or become loose due to vibration.

Can I return or exchange the tank if it doesn’t fit or work for my vehicle?

Yes, you can return or exchange the Trail’d tank if it doesn’t fit or work for your vehicle. If you are not satisfied with your purchase, you may return it within thirty (30) days of the original purchase date for a full refund. All items must be returned in their original condition, with the original packaging and tags and valid proof of purchase. If you would like to exchange an item, you may exchange it within thirty (30) days of the original purchase date for another Trailed product.

Can I purchase additional accessories, like hoses or filters, with the tank?

We highly recommend adding a mounting ring with your purchase to provide the most secure fit while having metal on metal contact instead of metal on plastic. We are not currently selling additional accessories to plumb the tanks, however you can check out several builds on our Instagram page in the DIY Highlights and on our media page. Customers have provided a complete list of accessories and instructions.

What’s the weight of the tank when it’s full?

The Trail’d tank is 10lbs. when empty and when it is full of water the total weight including the tank will be approximately 60 lbs.

Does the tank impact vehicle performance or handling?

The additional weight of the tanks contribute to better traction in the rear which helps with handling off road. You can also read our guide on how to prepare your vehicle for overlanding that will give you additional help.

Is the tank insulated to prevent freezing in cold weather?

The Trail’d tank is designed from heavy duty linear medium density polyethylene and also has an FDA approved design that is BPA-free, making it safe to use all year around. Be aware that in subzero temperatures it will freeze.

Can I use as a fuel tank and later a water tank?

No, these tanks are NOT EPA certified for fuel storage nor do we market them as such or encourage this. If you do use the tank for fuel, it is at your own risk and will void any and all warranty, return or exchange claims.

Can you drink the spare water?

Yes, however we do not recommend drinking directly from the tank.

Can I use the Trail’d spare tank for gas?

No, these tanks are NOT EPA certified for fuel storage nor do we market them as such or encourage this. If you do use the tank for fuel, it is at your own risk and will void any and all warranty, return or exchange claims.

5% Off + Free Shipping + onX subscription
Cart